New Customer

Easy Application Process
Applications for new service are accepted at the Smiths Water & Sewer Authority office Monday-Friday between the hours of 8:30 a.m. and 4:30 p.m. eastern time. Applications for service will not be accepted after 4:30 p.m. Service applications made by 12:00 p.m. will be processed the same day. Service applications made after 12:00 p.m. may be processed the following business day. Please visit our office in person to establish a new account as we do not take applications for service over the phone. The following is required in order to establish new service.
New Customer Service:
For Residential Service
Renters and Homeowners
Home owners: A legal document proving ownership of property. Acceptable documents include a settlement statement (from mortgage closing), warranty deed, or property tax valuation notice
Renters: A signed, dated lease agreement. Must include property address, tenant’s name, landlord’s name and telephone number. If you do not have a binding lease agreement with your landlord, you may substitute with a SWSA Rental Verification Form.
A valid state or federal government issued photo identification
Property with existing service tap: $ 100.00 non-refundable account set- up fee* payable at time of application for service
Property with no existing service tap: $ 1,925.00 (standard service tap) payable at time of application for service. This fee includes a water tap fee, a water impact fee, $ 100.00 account set- up fee* and $ 75.00 for the required dual check back flow preventer and hand valve.

