Office Hours:
Monday-Friday: 8:30 am- 5:00 pm EST

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New Customer

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Easy Application Process

Applications for new service are accepted at the Smiths Water & Sewer Authority office Monday-Friday between the hours of 8:30 a.m. and 4:30 p.m. eastern time. Applications for service will not be accepted after 4:30 p.m. Service applications made by 12:00 p.m. will be processed the same day. Service applications made after 12:00 p.m. may be processed the following business day. Please visit our office in person to establish a new account as we do not take applications for service over the phone. The following is required in order to establish new service.

View our Smiths Water User Agreement Privacy Policy here.

New Customer Service:

 

For Residential Service

Renters and Homeowners

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Home owners: A legal document proving ownership of property. Acceptable documents include a settlement statement (from mortgage closing), warranty deed, or property tax valuation notice

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Renters: A signed, dated lease agreement. Must include property address, tenant’s name, landlord’s name and telephone number. If you do not have a binding lease agreement with your landlord, you may substitute with a SWSA Rental Verification Form.

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A valid state or federal government issued photo identification

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Property with existing service tap: $ 100.00 non-refundable account set- up fee* payable at time of application for service

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Property with no existing service tap: $ 1,954.00 (standard service tap) payable at time of application for service. This fee includes a water tap fee, a water impact fee, account set- up fee* and current cost for the required dual check back flow preventer and hand valve.

For Commercial Service

Businesses –                Property Owners and Renters

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Business license, lease agreement, or legal document proving legal occupancy and/or ownership of property

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A valid state or federal government issued photo identification

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Property with existing service tap: $ 100.00 non-refundable account set- up fee*

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Property with no existing service tap: $ 1,954.00 (standard service tap) payable at time of application for service. This fee includes a water tap fee, a water impact fee, account set- up fee* and current cost for the required dual check back flow preventer and hand valve.

*The $ 100.00 non-refundable account set-up fee shall increase to $ 200.00 for previous individuals and customers who have left a delinquent balance outstanding. In this event, the customer shall pay all delinquent balances and charges associated with the previous account(s) prior to re-establishing service.

All fees are due and payable at the time of application for service.

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